If you’re in the business of helping people understand how to use software, you’re probably already using more types of technical documents than you realize. API documentation is just the tip of the iceberg.
Everything from user guides to case studies play a role in helping people understand the problems and pain points they can solve with your product.
While there’s no shortage of options for content to create, it’s not always easy to create technical documents at scale. Chances are you need internal *and* external materials, to help your team become product experts and your customers become product evangelists.
In both scenarios, you need to create documentation that guides non-technical viewers through complex processes. (Ideally literally, not just figuratively!) And you need to deliver them fast, with minimal friction and time from subject matter experts.
To do that, you need to understand what you’re working with. We’ve rounded up a list of 15 types of technical documents so you can do just that—and understand how you can help everyone create top-tier technical documents while working smarter, not harder.